March 2025 - November 2025

From March through to November you get to hear from South West business owners across the region.

These Bite Size lunches are all about listening, learning, meeting new people, engaging and having a lovely light lunch on us - all for free!  

These sessions provide you with the opportunity to get up close and personal to very busy people in our community.  Help build a small business by turning up, showing your support and doing business with them if it feels right.  
​
Topics are set to benefit small and micro businesses.

Look out for the Busselton Lunch 'n' Learn series in the list of Workshops or below.

Creating Value through Customer Experience

Tuesday, 11 November 2025
12.15pm - 1.15pm

Location: IPS Management Consultants, 2/15 Fairlawn Rd, Busselton (LIA) 

What is the formula for success for small businesses?

We live in an era where small businesses must develop new ways of doing business or get out of business. In this presentation, John will explore:

​• Price makers versus price takers using local examples.
• Why social media is not the answer.
• How do you create a unique customer experience that adds value?
• Why your story is critical to your success.

---

​​​John Stanley
Coach, Consultant, Author,
​Speaker and Trainer 

---

​John Stanley, along with his wife Linda, owns the award-winning Chestnut Brae near Nannup, which they’ve transformed into a globally recognized agritourism destination.

He also leads John Stanley Associates, is a Nuffield Scholar, and works as a speaker and consultant in 35 countries, advising small to medium-sized businesses on retailing and marketing.

An author of several industry books, including Just About Everything a Retail Manager Needs to Know. 

John is President of the West Australia Agritourism Association and is recognised by the International Speakers Association as one of the world’s top 10% speakers.
​

BOOK YOUR SPOT